Frequently Asked Questions
Are your machines suitable for intensive professional use?
Our reformers are designed to withstand intensive daily use. The 3-year parts warranty covers all mechanical components.
Can I mix references in my order?
Yes. You can combine wood and aluminum reformers, with tower and cadillac, in a single order. Tiered discounts apply to the total number of machines, regardless of the model.
What are the lead times for an order of 5 or more machines?
For orders of 5 machines or more, please allow 3 to 7 business days for delivery coordination. We will confirm the exact lead time within 24 hours of your quote request.
Do you offer an on-site installation service?
The installation is designed to be carried out without a technician — each machine can be assembled in less than 20 minutes. For orders of 8 machines or more, contact us to discuss installation support.